Program Management

successful program execution through expert methodology, tools, techniques and talent

WE DRAW ON OUR EXPERIENCE, STRATEGIC ALLIANCES AND TRUSTED SUPPLIER RELATIONSHIPS TO EXPERTLY DESIGN, CONSTRUCT AND MANAGE YOUR PROGRAM

Program management plays a crucial role in successfully delivering complex system objectives. You will have confidence that our solution management experts are working for you from project initiation through completion – across the end-to-end system lifecycle.

From project initiation activities of design, resource management and site preparation to construction and implementation, including maintenance, monitoring, logistics operations and prevention, through the final steps of system maturity and project closeout, our solution management experts are working for you.

Our mobile workforce management tools and program visibility enables constant improvements in program execution. Our trackers can be created for monitoring project tasks with program-specific dashboards for simple data visibility and analysis. Metrics and dashboards are granular to an individual technician level, with KPI reporting for cycle times, availability and utilization. Location and time-stamped activities can be provided, and our NOC technicians have visibility to upcoming tasks.

Because we self-perform as much of your solution as possible, we can reduce project steps and program complexity, which helps to optimize the performance and efficiency of your business. We can fully customize your program and provide a comprehensive view of our operational performance through:

  • our 24x7x365 NOC where project control, monitoring and management is consolidated in one location with fully trained professionals.
  • our performance management tools, where we can capture your requested data to meet your specific requirements and provide real-time access to your information through our dashboard app.

You can have confidence that you know exactly who to call for any question or issue at any point in your project lifecycle, and that it will be answered and resolved by a single point of contact.

OUR PROGRAM MANAGEMENT SERVICES

The core services of our program management methodology include:

  • planning
  • governance
  • leadership
  • resource management
  • training
  • schedule management
  • communication
  • project management
  • interface tools
  • business intelligence
  • document control
  • materials management
  • quality and safety
  • cost management
  • change management
  • risk management
  • closeout and acceptance